Customer service: opened
Zenza Home Accessories, including Zenzahome.com, handles personal data carefully and responsibly in accordance with the new rules established by the GDPR.
We collect this personal data:
- Name and address details
- Billing address
- Email address
- Telephone number
- Payment details
- IP address
- Order history
When processing this data, we adhere to the following requirements of privacy legislation:
- The collected personal data will only be used if it is necessary to provide our services.
- If permission is required for certain data processing, permission will also be requested first.
- We take appropriate security measures to ensure the security of personal data.
- We also respect your right to access, correct or delete personal data at any time on request.
Retention period for personal data
The above personal data will be kept for as long as necessary for the agreed service and to process your order (s). This includes the warranty period. In the event of a tax retention obligation, we are legally obliged to keep data longer.
Privacy data and publication for commercial purposes
For commercial purposes, your name and email address will be used. Under no circumstances will your data be shared with third-party commercial parties. Except where necessary for your order and / or delivery. Only through permission will your email address be used for our newsletter and offers. In addition, your name and email address will be used responsibly for our customer experience feedback system. In the product review you have placed, your name will be published with express permission and only with the relevant products, in order to offer an honest and sincere insight into the experiences of and for our customers.
When participating in one of our competitions via social media, your name will be shown as specified with the relevant platform. This is, except for the congratulations, to guarantee the authenticity of the contest.